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This policy explains what information Avaib collects, why we collect it, and how we keep it safe. Last updated 4 August 2026.
Avaib provides custom software, AI and development-team services. This policy covers this website and any enquiry you send us through it. If you have any questions, email us at info@avaib.com.
We only collect what we need to answer your enquiry and keep the site secure:
Details you give us. When you fill in a form on this site — a quote request, a partner application, or a contact message — we collect the information you enter, such as your name, work email, company, budget range and project details.
Information collected automatically when you submit a form. To process your request and to protect the site against spam and abuse, we also record your IP address and the page address (URL) you submitted the form from, along with the date and time. This helps us respond in context and detect automated or fraudulent submissions.
Basic technical data. Like most websites, our hosting provider may log standard technical information such as browser type and general location for security and performance. We do not use this to identify you personally.
We use the information above to reply to your enquiry, prepare an estimate or proposal, follow up about your project, keep our site secure, and meet our legal obligations. We do not sell your information, and we do not use it for unrelated marketing without your consent.
We share information only with the service providers that help us run the site and respond to you — for example, our email delivery provider, which we use to send your enquiry to our team. These providers are only permitted to use your information to provide their service to us. We may also disclose information if required by law.
We keep enquiry information for as long as needed to respond to you and for a reasonable period afterwards for our records, then delete or anonymise it. You can ask us to delete your information sooner (see below).
We use appropriate technical and organisational measures to protect your information against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, but we take reasonable steps to keep your data safe.
You can ask us to access, correct or delete the personal information we hold about you, or ask us to stop using it. To make a request, email info@avaib.com and we'll respond within a reasonable time.
We may update this policy from time to time. When we do, we'll change the "last updated" date at the top of this page.
Questions about this policy or your information? Email info@avaib.com or use our contact page.